BC-9: Writing Clear, Effective Business E-mail

Organization: BCCG

Description

Length: 55 minutes

This course will teach you how to write email that is appropriate for any organization setting, is professional and clear, motivates readers to respond as you intended, and accomplishes your objectives. It presents a highly structured approach to writing email that will allow you to write more quickly and confidently

 

In this episode of BCCG Career Shorts, you will learn how to:

  • Decide what is and is not appropriate for email messages
  • Follow good business email etiquette
  • Write a clear, meaningful subject line
  • Organize so the message is clear
  • Use appropriate tone and formality
  • Close effectively
  • Write effective emails to respond, request, persuade or to communicate business problems

Coach: Author, Robert Craig Hogan, Ph.D., Director, Business Writing Center

Robert Craig Hogan, Ph.D., is an accomplished writing trainer with 38 years of experience. He has been a professor of business communications at Illinois State University, the University of Pittsburgh, and Allegheny County College Dr. Hogan has owned two companies consulting with businesses in writing and writing training, has been senior writer in another consulting company, and has been the manager of communications in a telephone billing service company. He has written dozens of courses and workshop materials training writers and is the author of books on business writing, including Explicit Business Writing: Best Practices for the Twenty-First Century.

Objectives

The course teaches skills that are useful for anyone who writes business emails or evaluates it

from CEOs to college students.

 

Recommended Web Browser

Microsoft Internet Explorer or Mozilla Firefox.

 

Terms of Use

Individuals will have 3 months to access this class from date of enrollment. Institutions will have one year from date of initial purchase to use up the licenses purchased. For detailed terms of use, please visit www.bccg.us.com.

Price

$29.95 for Single User access license.

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