Crew Resource Management

Description

How can you effectively use all resources?  The answer is by maximizing your Crew Resource Management, provided actually you view you and your crew as a resource.  Imagine providing a pathway that leads to better teamwork, newly acquired communication and problem solving skills, an operating philosophy that promotes team member input while preserving legal authority, and a proactive approach to accident prevention.  In this introduction we would like to open the door for you to learn more.

Approvals:

1.0 CME ADPH/OEMST 19-R1-0317, 18-R1-9100, 19-R1-9100, 20-R1-9100, 21-R1-9100, 22-R1-9100, 23-R1-9100, 24-R1-9100

• Define Crew Resource Management
• Explain the benefits of CRM to EMS
• State the guiding principles of CRM and briefly explain each
• Explain the concept of communication in the team environment using advocacy/inquiry or appreciative inquiry
• State characteristics of effective team leaders
• State characteristics of effective team members
• Explain how the use of CRM can reduce error in patient care