Ventricular Assist Devices

The chances of an EMS provider encountering a LVAD or LVAS patient in the field is rapidly increasing.  Will you know what to do in the event of VAD failure?  ...
Shane Driver NRP, FP-C, CCEMTP

Body Language Basics Skills

  Can you tell if someone is telling the truth just by looking at them? It is a skill that a lot of people do not have. Through Body Language Basics ...
Lori Pritchard

Tutorial Series: Microsoft® Word 2013

Even if you’re already using the Microsoft® Word software, you’ll find that the program goes much deeper with lots of amazing features. Word 2013 is a word processing program designed ...
Learn IT

Getting Started with Microsoft® Outlook® 2013

This training course educates viewers about the basics of Microsoft® Outlook® 2013. This training teaches viewers how to work with the elements of the application window and workspace in Outlook® ...
Knowledge Team

Coaching and Mentoring

You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them ...
Lori Pritchard

Cyber Security - Developing a Comprehensive Understanding of the Risks and Mitigation Strategies

  This course will explore at an advanced level cyber-security challenges, responsibilities, threats, and breach responses. 3 hours 20 minutes    
Jeff Fox

Call Center Training

  Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help your participants improve their ...
Lori Pritchard

Business Acumen

  Through our Business Acumen workshop your participants will improve their judgment and decisiveness skills. Business Acumen is all about seeing the big picture and recognizing that all decisions no matter ...
Lori Pritchard

Basic Bookkeeping Skills

Numbers! Numbers! Numbers! Wherever you go, you are bound to see them. On addresses, license plates, phones, prices, and of course, money! Numbers connect us all to each other in ...
Lori Pritchard

Administrative Office Procedures

  Administrative office procedures may not be glamorous, but they are essential to the success of any enterprise. A well run office reduces miscommunications and helps to eliminate common errors. By ...
Lori Pritchard

Conflict Resolution: Not Always Bad

  Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process that they can use and modify to ...
Lori Pritchard

Appreciative Inquiry

Organizations can be thought of as living beings made up of the individuals working within it. Appreciative Inquiry has the ability to change the whole organization by changing the people. ...
Lori Pritchard


Would you to be your own boss? Have you ever dreamed of starting your own business? Don’t know what to do about your great business idea? If you have ever ...
Lori Pritchard

Excel With eLeaP

Great Affordable Courses By Trusted Experts