Email Management

Organization: Knowledge Essentials

Created by: Knowledge Team


In general, email is either viewed as a helpful tool or a frustrating chore, and often it is both. Using the effective strategies outlined in this training helps users keep their email organized and easily searchable for future use. This online course provides important email management strategies in both Outlook and Gmail including Inbox Zero, and the folder strategy. It provides a five-step process for handling new emails. This course even takes a deeper dive into Gmail organization, which differs from Outlook with labels instead of folders. Lastly, viewers learn advanced email management tips to help organize and act on email more efficiently. This online training provides the tips and methods your team needs to effectively manage their email.

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