Emotional Intelligence: Personal Competence

Description

We have all experienced a wide range of emotions, especially at work. The key is being able to manage those emotional responses effectively, so your emotions don’t control your behavior. This course examines emotional intelligence as it relates to awareness of self and self-management. Use this course among all of your employees to help all team members within the organization grow their emotional intelligence and to be able to recognize triggers, ways of mitigating those triggers and mechanisms for working to respond appropriately in various situations.