Knowledge Essentials

Leading Change: Kotter's 8 Step Change Model

It is helpful for leaders to have a change model to follow when working through a change initiative. This training focuses on Kotter’s 8 Step Change Model for long term ...
Knowledge Team
$24.00
Knowledge Essentials

Effective Coaching: Coaching Skills Check Up

As a leader, you are required to play the role of a coach and bring positive change to the team. Coaches develop the rapport necessary to build familiarity and trust. ...
Knowledge Team
$24.00
Knowledge Essentials

Lean Concepts

Every employee at every level of the organization is involved in work processes that impact the customer, even if the customer is just another employee or team. To most efficiently ...
Knowledge Team
$24.00
Knowledge Essentials

Leadership Feedback: What employees want to tell you...but don't!

Some say leaders live in a vacuum and they don’t often receive feedback. How then do leaders determine if their leadership style is good or bad? This can be detrimental ...
Knowledge Team
$24.00
Knowledge Essentials

Conducting Extraordinary Performance Appraisals

Performance appraisals are the single most effective tool a manager can use to improve employees’ performance. They not only provide constructive feedback and coaching, they also allow an opportunity for ...
Knowledge Team
$24.00
Knowledge Essentials

Becoming An Effective Manager: Conflict Resolution

Many managers hope conflicts among their team members will either go away or eventually work themselves out on their own. However, leaders are responsible for setting clear goals and expectations ...
Knowledge Team
$24.00
Knowledge Essentials

Business Acumen - Finance: Finance For Non-Finance Managers

The financial operations of a business are important to business success. This video training explains the basics of financial operations for non-finance managers. Financial management is the organizing and managing of ...
Knowledge Team
$24.00
Knowledge Essentials

Motorized Pallet Truck Safety

Motorized pallet trucks, including walkies and walkie riders, are an alternative to forklifts. Although smaller, they are very heavy and can cause serious personal injury as well as damage to ...
Knowledge Team
$24.00
Knowledge Essentials

Microsoft Outlook 2016 Level 2.2: Organizing, Searching, and Managing Messages

Generally, there are two types of people who use Microsoft Outlook; the first saves their messages in a series of subfolders, while the second saves their messages in one, singular, ...
Knowledge Team
$24.00
Knowledge Essentials

Microsoft Excel 2016 Level 4.1: Preparing Data and Creating Pivot Tables

Creating a PivotTable in Excel allows you to have an interactive layout of columns, rows, values and filters to get a fresh perspective on statistics. This training demonstrates how to ...
Knowledge Team
$24.00
Knowledge Essentials

Becoming An Effective Manager: Reducing Rater Bias

All people have biases that affect how they evaluate other people. This video training explores ways to reduce rater bias when evaluating employees. This video training educates viewers about determining if ...
Knowledge Team
$24.00
Knowledge Essentials

Communication Skills - Active Listening

This video shows you how active listening can help you avoid confusion. Learn by example and see how you can use active listening to improve workplace communication: speak up when ...
Knowledge Team
$24.00
Knowledge Essentials

Effective Meetings: Understand The Value Of People's Time

Understanding the value of people’s time is an important quality to have, especially when hosting meetings. When others accept a meeting invitation, they are dedicating their time to the meeting. ...
Knowledge Team
$24.00
Knowledge Essentials

Fire: Fire Extinguisher Training for Employees

The online training video Fire Extinguisher Training for Employees teaches employees how to properly maintain and safely use fire extinguishers in the workplace. A fire can occur at any place, ...
Knowledge Team
$24.00
Knowledge Essentials

Forklift Operator Certification 3: Loading And Operation

Forklifts can be dangerous, and accidents involving forklifts cause fatalities, injuries, and property damage. Most of these incidents occur because of a mistake made by the forklift operator, and often ...
Knowledge Team
$24.00
Knowledge Essentials

Forklift Operator Certification 1: Operator Training And Pre-Operational Inspection

Most injuries and property damage related to forklift trucks are caused by operator error. This video training is part of a series of training to prepare employees for forklift operator ...
Knowledge Team
$24.00
Knowledge Essentials

Forklift Operator Certification 4: Classification And Refueling

This training, part of a 4-part series, focuses on teaching forklift operations safe work practices for refueling. Most injuries occur when employees aren’t trained properly. Making sure those operating forklifts, ...
Knowledge Team
$24.00
Knowledge Essentials

How to Discipline in a Positive Way

Disciplining an associate does not have to be negative and accusatory. It is possible to manage disciplinary issues in a positive way and all it takes to conquer these challenges ...
Knowledge Team
$24.00

Excel With eLeaP

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