Knowledge Essentials

How To Bash The Competition Without Bashing Them

You never want to bad mouth a competitor, as it looks unprofessional. However, you can make the competition look inferior and sub-standard to your company if you know what to ...
Knowledge Team
$24.00
Knowledge Essentials

Qualifying Decision Makers

Not all decision makers are created equal! You need to ensure they have the authority, the need and the money. Learn how to qualify your decision makers in the right ...
Knowledge Team
$24.00
Knowledge Essentials

Sales Interactions: Preparing Your Small Talk

Some call it “small talk,” and others refer to it as the “warm up.” Either way, learn three essentials ways to prepare for your small talk, including actual phrases to ...
Knowledge Team
$24.00
Knowledge Essentials

Know Your Stuff - Sales Research

Without expert knowledge, you simply can’t compete in today’s marketplace. Discover the four main areas you need to have more knowledge in than anyone else. This microlearning features a short video ...
Knowledge Team
$24.00
Knowledge Essentials

Preventing Hand, Wrist And Finger Injuries

There are many workplace hazards to which our hands may be exposed, including heavy machinery, sharp tools, corrosive or irritating chemicals, and extreme heat or cold. Depending on our jobs, ...
Knowledge Team
$24.00
Knowledge Essentials

Bloodborne Pathogens

Without utilizing appropriate safeguard measures, a bloodborne pathogen exposure can result in illness, litigation, and other serious consequences. Therefore, the Occupational Safety and Health Administration (OSHA) has developed standards around ...
Knowledge Team
$24.00
Knowledge Essentials

Eye Protection

When you stop and think about it, there really is a type of eye protection for any situation. From reading glasses to sunglasses, swim goggles to ski goggles, when it ...
Knowledge Team
$24.00
Knowledge Essentials

Crane Signal Person Basic Training

Cranes are undoubtedly among the most important pieces of equipment on large construction sites. Their ability to safely move large and heavy material in a complex construction environment truly makes ...
Knowledge Team
$24.00
Knowledge Essentials

Microsoft Excel 2016 Level 1.6: Managing Workbooks

This video training course is for employees to learn about managing their Microsoft Excel 2016 workbooks. This video teaches viewers about managing and organizing their worksheets and workbooks in Microsoft Excel ...
Knowledge Team
$24.00
Knowledge Essentials

Forklift Operator Certification 2: Stability

While forklifts, or lift trucks, are indispensable to industrial operations, they cause injuries, death, and damage if not operated correctly. These incidents are mostly a result of operator mistakes relating ...
Knowledge Team
$24.00
Knowledge Essentials

Effective Coaching: Coaching Conversations

Leaders’ ultimate responsibilities are to guide their teams to achieve their goals. With an emphasis on how to conduct motivational conversations, this course shows leaders how to guide, correct, and ...
Knowledge Team
$24.00
Knowledge Essentials

Effective Coaching: The COACH Model

Different leaders have different methods of coaching employees. This video training explores the COACH model. This model helps leaders strengthen goal setting skills, goal management abilities, relationship building, and communication ...
Knowledge Team
$24.00
Knowledge Essentials

Leading Change: Kotter's 8 Step Change Model

It is helpful for leaders to have a change model to follow when working through a change initiative. This training focuses on Kotter’s 8 Step Change Model for long term ...
Knowledge Team
$24.00
Knowledge Essentials

Effective Coaching: Coaching Skills Check Up

As a leader, you are required to play the role of a coach and bring positive change to the team. Coaches develop the rapport necessary to build familiarity and trust. ...
Knowledge Team
$24.00
Knowledge Essentials

Lean Concepts

Every employee at every level of the organization is involved in work processes that impact the customer, even if the customer is just another employee or team. To most efficiently ...
Knowledge Team
$24.00
Knowledge Essentials

Leadership Feedback: What employees want to tell you...but don't!

Some say leaders live in a vacuum and they don’t often receive feedback. How then do leaders determine if their leadership style is good or bad? This can be detrimental ...
Knowledge Team
$24.00
Knowledge Essentials

Conducting Extraordinary Performance Appraisals

Performance appraisals are the single most effective tool a manager can use to improve employees’ performance. They not only provide constructive feedback and coaching, they also allow an opportunity for ...
Knowledge Team
$24.00
Knowledge Essentials

Becoming An Effective Manager: Conflict Resolution

Many managers hope conflicts among their team members will either go away or eventually work themselves out on their own. However, leaders are responsible for setting clear goals and expectations ...
Knowledge Team
$24.00

Excel With eLeaP

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